Burress Law is a trusted name in personal injury law, dedicated to serving their clients with precision and care. Their operations rely on seamless access to files, strong security protocols, and efficient IT systems to maintain their reputation for excellence.
As a legal practice, Burress Law Firm faces the dual challenge of managing large volumes of sensitive client files while adhering to strict regulatory and retention guidelines. Their cloud-based file storage system ensured accessibility but required optimization for efficiency and compliance. The firm’s office move necessitated a complete overhaul of their network infrastructure to accommodate a new layout and ensure security across multiple business units.
Falkon stepped in after Burress Law Firm’s impending office move required a partner that could map, rebuild, and secure their new network. The process involved separating business units to ensure secure and efficient operations, particularly from shared spaces with their Speakeasy’s POS, electronics, and media devices. Advanced firewall configurations and secure access controls were implemented to protect sensitive data, while SharePoint’s file limit constraints were addressed to streamline file structure and accessibility.
Falkon also established ongoing IT support to maintain system efficiency and reliability, eliminating the need for a full in-house IT team to manage these functions.
Burress Law Firm’s network is now secure and optimized, with seamless transitions between locations and uninterrupted capabilities. The team has daily access to Falkon’s IT department with 24/7 monitoring so they don’t have to worry about their IT security. We’ve ensured that their systems remain efficient and secure while allowing them to spend less on an internal IT staff. This partnership allows Burress to focus on their mission: providing exceptional legal services to their clients.
With Falkon as their Managed IT Services Provider, Burress Law Firm benefits from:
Hands down the best IT company I have ever worked with…and I’ve worked with quite a few. Extremely responsive, patient and very engaged with the staff. They don’t over sell and make recommendations based on your needs and budget. Anytime we have requested help onsite they are more than willing to come out asap. Just genuinely a fun group to be around and very knowledgeable!
Kristen May, COO, Burress Law
