There’s support, and then there is Falkon-level support. While our core responsibility is to keep your systems running smoothly and to provide around-the-clock support, Falkon is much more than that – we are your virtual CIO… your technology consultant… your Cybernetic Concierge. Our IT Managed Services cover everything from 24/7 IT support, email, and endpoint management (PCs/Macs, video conferencing systems, servers, network gear, MFDs) to software, licensing, and asset management.

With Falkon’s best-in-breed technology stack and security expertise, we will fortify your cybersecurity posture to keep your data and systems safe from potential cyber intruders. We provide continuous monitoring, threat detection, and rapid response to security incidents, keeping your IT infrastructure and sensitive data safe. Our proactive approach minimizes risks, ensures compliance with security regulations, and allows you to focus on your core business operations.

• 24X7 Security Operations Center (SOC) monitoring
• System, network, user and data protection
• Malware monitoring and removal
• Incident response
• Penetration testing
• Darkweb / Deepweb scanning
• Cyber negotiations
• Incident Response & Remediation

Our team has certified experts to help you navigate the complexities of storage, computing, and data sharing. With deep knowledge across platforms like Microsoft 365, Microsoft Azure, Amazon AWS, Google G-Suite, and more, we analyze, assess, and recommend proven, budget-friendly cloud strategies tailored to your business needs. We make sure that transitions are seamless, resources are optimized, and solutions are secure, scalable, and cost-effective. Our expertise helps clients unlock the full potential of cloud technologies, enhancing operational agility and driving business performance. Rest assured, your data and assets will be safe, secure, and always backed up.

If your network or server fails, business comes to a halt. Let us enhance your operations through our expert management of servers, networks, and infrastructure, ensuring high availability, reliability, and performance. Our comprehensive support includes 24/7 Network Operations Center (NOC) monitoring, proactive maintenance with patching and system updates, and robust system security and hardening. We make it possible for you to run your business without the hassle of IT complexities.

Falkon brings value to system and data migrations by delivering a seamless, secure, and efficient transition with minimal disruption to your business. Our proven approach minimizes risks, cuts down on downtime, and ensures data integrity, allowing you to quickly enjoy the benefits of upgraded systems and infrastructures. Our services include server-to-cloud migrations, server-to-server migrations, email migrations, and file and database migrations, including ETL.

Reliable connectivity is essential to businesses today. We provide robust and reliable internet connectivity and mobility solutions, providing seamless access to resources from anywhere. Our support includes network optimization, security, and remote access management, enabling clients to maintain productivity and flexibility in an increasingly mobile and connected world. This includes services such as Voice Over IP (VOIP) solutions, extraterrestrial office connectivity, fiber and copper internet, and FirstNet responder solutions.

Falkon can deliver strategic value through virtual CIO and CTO services. Our experienced personnel can offer your business guidance on IT strategy, innovation, and technology investments, ensuring they are aligned with your business goals. You’ll benefit from our high-level expertise and leadership without the cost of full-time executive hires, driving technological advancement and giving you a competetive edge.

• IT Strategy Development
• Technology Innovation
• Digital Transformation
• Cybersecurity Strategy
• IT Governance and Compliance
• Vendor Management
• Data Management and Analytics
• Cloud Strategy, Design, and Execution
• IT Budgeting and Cost Control Oversight
• Business Continuity and Disaster Recovery planning

By implementing robust frameworks that ensure adherence to industry regulations and best practices, Falkon is able to strengthen our clients’ IT governance, risk, and compliance while effectively managing and mitigating risks. Our strategic support ensures your regulatory compliance is maintained, operations are safeguarded, and your sensitive data is protected, thereby enhancing overall business resilience and trustworthiness.

• Regulatory Compliance Management
• Risk Assessment and Management
• IT Policy Development and Implementation
• Audit Preparation and Support
• Security Incident Response Planning
• Sensitive Data Protection and Privacy
• Continuous Monitoring and Reporting
• Third-Party Vendor Risk Management
• Company Training and Awareness Programs
• Business Continuity Planning

We deliver significant value through NOC and SOC services by providing comprehensive network and security oversight, ensuring optimal performance, uptime, and protection against threats. This proactive management and monitoring help clients maintain operational efficiency, mitigate risks, and swiftly address issues, allowing them to focus on their core business activities.

• NOC Services: Network Monitoring, Incident Management, Performance Optimization, Patch Management, Configuration Management
• SOC Services: Threat detection, Security Incident Response, Log Management, Vulnerability Management, Compliance Monitoring